Natuzzi Italia Chesterfield Armchair

1. Please, check your spam.
2. Be sure that your Email address is valid and you can receive messages (it’s preferable to use official postal services, such as gmail.com, yahoo.com, yandex.ru, mail.ru, etc.)
3. If you still have an issue with email verification, contact us, and our service managers will solve it.

We use PayPal as our secure payment gateway.

Don't worry if you don't have a PayPal account! You can still easily and securely pay using your Visa, Mastercard, American Express, or other major credit/debit cards through PayPal's guest checkout feature.

Here's a simple guide on how to do that.

This process ensures your payment is secure and handled by a trusted global leader in online payments. If you have any trouble during checkout, please don't hesitate to contact our support team at support@3dmodeo.com.

New to 3dmodeo? Create an account, log in, and you'll automatically get a $10 credit for your first purchase of pro models!
This is a one-time, non-refundable promotional offer and applies only to your first order.
Note: The $10 welcome credit cannot be combined with bulk purchase discounts.

Yes! The more you buy, the more you save. Automatically get:

• 30% OFF your model order when you spend $15 or more.
• 50% OFF your model order when you spend $30 or more.

The files are downloaded from the server in an archived state. It is impossible to open the archive if it is damaged. In that case, it is possible that the archived file was not fully downloaded because of the internet connection failure ․ In that case, you need to re-download the archive.

If you can’t still open the archived file, maybe it has been damaged in the server. To restore the damaged file please, contact us

Viruses in 3Ds Max scenes are a common problem that Autodesk struggles with.

In case when opening a file, 3Ds Max informs you that a virus has been found in this file, you need to use special plug-ins to eliminate these viruses.

There is official and unofficial software. The best options are:

• 3Ds Max Scene Security Tools
• Prune Scene

3Ds Max Scene Security Tools

3ds Max Scene Security Tools is Autodesk's recommended option to detect and remove third-party malicious scripts. Malicious scripts can damage the 3ds Max environment, cause data loss and instability, and spread to other systems by sharing 3ds Max scene files.

Prune Scene

The second option is Prune Scene with more advanced functionality.
With Prune Scene, you can clean your 3Ds Max scene from script viruses and accumulated debris.
This allows, in some cases, to significantly reduce the size and speed up saving the scene.

We may issue a refund under the following circumstances:

1. Faulty Links or Corrupted Files
2. Accidental Duplicate Purchases
3. Misleading Product Description (Significant Discrepancy)
4. Billing Errors
5. Fraudulent Transactions

For full details, please refer to our refund policy.

In case you want to contact 3dmodeo, you can enter Contact Us section to get in touch with us or send us an email to the following address: support@3dmodeo.com.